Your Privacy Is Our Commitment

When registering an account and using services on the tbjie platform, we may collect the following types of information:

• Identity Information: Full name, date of birth, national identity card number or passport number.
• Contact Information: Email address and the user's registered mobile number.
• Financial Information: bKash, Nagad, Rocket, or bank account numbers (for verification purposes), and transaction history.
• Technical Information: IP address, browser type and version, device information, cookies, and session data.
• Usage Information: Gaming activity on the platform, betting history, login times, and inactivity data.
• Communication Records: Records of conversations with the customer service team via live chat.

tbjie uses collected information only for specific and legitimate purposes. These purposes are:

• To ensure account creation, verification, and secure management.
• To process deposits, withdrawals, and other financial transactions.
• To provide customer support and resolve issues.
• To prevent fraudulent activity, money laundering, and unauthorized use.
• Age verification — only users aged 21 or above may use the services.
• To ensure responsible gaming and provide support to users facing difficulties.
• To improve service quality, develop new features, and enhance platform performance.
• To meet legal obligations and provide information as required by relevant authorities.

The tbjie website uses cookies and similar technologies. Cookies are small text files stored on your device that help improve your browsing experience on our site.

We use the following types of cookies:

• Essential Cookies: To keep login sessions active and ensure security.
• Functional Cookies: To remember your preferences and settings.
• Analytics Cookies: To review site usage and improve services.

You can manage cookies through your browser settings, however disabling certain cookies may cause some features of the site to not work properly.

However, information may be shared in specific circumstances:

• Payment Processors: With relevant financial service providers for processing bKash, Nagad, Rocket, and bank transfer transactions.
• Technology Partners: With game software providers, data security, and server hosting partners — only the information necessary to operate the services.
• Legal Authorities: Information may be provided to relevant authorities in the case of a court order or legal requirement.
• Fraud Prevention: With relevant investigative agencies for detecting money laundering and fraudulent activity.

All third parties are contractually bound to maintain confidentiality.

tbjie uses industry-standard technologies and methods to protect your information. Our security infrastructure includes:

• SSL Encryption: All data transmissions are encrypted using SSL (Secure Sockets Layer) technology, keeping your information out of reach of third parties.
• Secure Servers: Our servers are housed in high-security data centers and are subject to regular security audits.
• Access Controls: Only authorized personnel have access to user data, and this access is reviewed regularly.
• Password Hashing: All passwords are stored using strong hashing algorithms — no password is stored in plain readable form.
• Two-Factor Authentication: Two-step verification is available for additional account security.

Data Retention Period: Your information is retained while your account is active and, after account closure, for a defined period as required by applicable legal obligations.

Every user registered with tbjie has the following rights over their personal information:

• Right to Access: You may request to know what information we hold about you.
• Right to Correction: You may contact our customer service team to correct any incorrect or outdated information.
• Right to Deletion: Within legal limitations, you may request the deletion of certain information after account closure.
• Right to Restrict Processing: In certain circumstances, you may request that the processing of your information be limited.
• Right to Data Portability: You may request your information in a common format if you wish to receive it.
• Right to Object: You may object to certain types of processing of your information.

To exercise these rights, contact us at [email protected] or through our 24/7 live chat.

Age verification is mandatory at the time of account registration. If it is believed that a minor's information has been stored with us by mistake, steps will be taken to delete it immediately. Parents or guardians may report any concerns about this to [email protected].

The tbjie platform may at times be connected to third-party payment gateways or game software. These third parties have their own privacy policies and tbjie is not responsible for their data management. We advise that you read their respective privacy policies before using these services.

All of our contracted partners are required to maintain a minimum standard of data protection and may not use your information beyond the scope of their agreement.

If a data security breach occurs that may affect your personal information, tbjie will take the following steps:

• Secure the affected systems promptly after the incident is identified.
• Assess the nature of the breach and its potential impact.
• If the incident has affected your information, notify you via email within an appropriate timeframe.
• Take the necessary corrective measures to prevent such incidents in the future.

After account registration and providing consent, tbjie may inform you about promotional offers, bonus deals, and platform updates via email. If you wish to stop receiving these communications:

• Use the "Unsubscribe" link at the bottom of any marketing email.
• Send a direct request to our live chat or at [email protected].

Please note that important account-related messages (transaction confirmations, security alerts) do not fall under marketing communications and will be sent as needed.

tbjie reserves the right to change or update this privacy policy as needed. For any significant changes:

• The updated policy will be published on this page and the "Last Updated" date will be changed.
• For significant changes, a notification may be sent to your registered email.
• Continued use of the platform after changes means acceptance of the new policy.

We advise that you review this page regularly.

This privacy policy is drawn up in accordance with the data protection laws and regulations in force in Bangladesh. Any disputes relating to this policy will be resolved within the applicable legal framework of Bangladesh.

Your personal information is kept secure in accordance with international data processing standards. Necessary agreements and measures are in place to ensure the security of data in the event of international transfers.